Scout Alarm is a DIY home security brand that offers customizable security solutions through its mobile app, web dashboard, and a variety of security sensors and devices. The brand emphasizes simplicity, flexibility, and affordability, with no long-term contracts or installation fees.
Scout Alarm was launched in 2013 in Chicago by CEO Dan Roberts and CTO Dave Shapiro, who wanted to create an affordable, user-friendly home security system that people could install themselves.
The brand has raised over $30 million in funding, including a $10 million Series B led by the VC firm Pritzker Group Venture Capital in 2018.
Scout Alarm has won several awards for its design and user experience, including a CES Innovation Award in 2019.
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The Scout Hub is the heart of the Scout Alarm system, providing a central hub for all the security sensors and devices. It connects to the internet via Wi-Fi or Ethernet and has a backup battery in case of power outages.
Scout Sensors come in various types, including entry sensors for windows and doors, motion sensors for detecting movement, and water sensors for detecting leaks. They communicate with the Scout Hub wirelessly and are easy to install and customize.
Scout Cameras offer live video streaming and recording, with customizable alerts and notifications. They work with the Scout mobile app and can be easily integrated into the overall security system.
Scout Alarm is designed to be easy to install and customize, with no special tools or skills required. The sensors and devices can be easily mounted using adhesive strips or screws, and the Scout mobile app guides you through the setup process step-by-step.
No, Scout Alarm offers flexible month-to-month monitoring plans with no long-term contracts or cancellation fees. You can switch plans or cancel your service anytime without penalty.
Scout Alarm offers optional 24/7 professional monitoring for an additional fee. The monitoring service can contact you and emergency services in case of an alarm, and can also include smart home integration and additional security features.
Scout Alarm works with a variety of smart home devices, including Amazon Echo, Apple HomeKit, Google Home, Nest, Philips Hue, and more. You can use voice commands, home automation, and other features to customize and enhance your security system.
Yes, Scout Alarm offers a limited 1-year warranty on its hardware products, which covers defects in materials and workmanship. If you have any issues with your Scout hardware, you can contact customer support and request a replacement or refund.